Panic, Duress & Emergency Call Systems
Staff need a defined way to request help, and the people receiving that request need a clear response process. Integrated Media Systems plans panic, duress and emergency-call solutions for commercial and shared properties in Northern Virginia and the surrounding region.
An IMS emergency-call station in Arlington, Virginia. Emergency intercoms, alarm panic buttons and duress functions are distinct system types.
Start with the situation and response
We establish who needs to request help, where they will be and who should receive the event. A fixed button, portable device, alarm-panel function or communication station may serve different needs. The selected arrangement depends on the property and operating procedures.
Define the communication paths
A request for help must reach the intended recipient through the system and services specified. We review connectivity, local annunciation, monitoring or staffed destinations and any backup requirements. Automatic dispatch is not assumed; the proposal identifies the actual monitoring and response arrangements.
Coordinate with the rest of the property
Related camera views, access-control events or intercom functions can provide context where the selected platforms support them. IMS coordinates the equipment, wiring, power and user permissions required for the agreed design.
Hear From Our Satisfied Customers
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"We have used them for sound systems"
We have used them for sound systems, television systems, etc. and their service is outstanding. Highly recommend.
- Lee D. -
"Richard was great."
Richard was great.
- Hussein D. -
"Richard and Eric provided excellent service."
Richard and Eric provided excellent service. Love our Savant system.
- Dale M. -
"I have had the fortunate experience of dealing with Jay"
I have had the fortunate experience of dealing with Jay Pigeon and Integrated Media Systems in two recent luxury apartment community projects. Jay knows his stuff, is reachable around the clock, has tremendous patience, and works so well.
- Mike O. -
"We have used IMS over the years on several projects. They have installed a home theater"
We have used IMS over the years on several projects. They have installed a home theater (AV equipment, chairs, and Lutron shades).
- Pat F. -
"I recommend them without any reservation."
I have been working with IMS for almost 20 years and they have never disappointed me..
- Armeane C. -
"IMS is the go-to company for AV solutions and home automation."
IMS is the go-to company for AV solutions and home automation. They consolidated my whole home setup into a Savant system that controls everything.
- David S. -
"Everyone at Integrated Media is very professional and helpful."
They are always very responsive when I have questions or issues with my system.
- Cindy L.
Keep the system types distinct
An emergency intercom allows communication. An alarm panic button signals through an alarm system. Duress functions and incident-response applications may use different workflows and subscriptions. Panic exit hardware serves a separate door-egress purpose. We identify the equipment and function being proposed.
Discuss Emergency Communication
Explore intrusion alarms, intercom systems and commercial security.
