Smart Home System Takeovers & Upgrades
If an existing system has become difficult to use or its original installer is no longer supporting it, Integrated Media Systems can help assess the next step. We service and upgrade home automation and connected AV systems in Northern Virginia and the surrounding region.
Touchscreen control from an IMS installation in Vienna, Virginia.
Begin with what is installed
We review the control platform, equipment, available programming, administrator access and network. We also ask which functions work, what fails and what you want to change. That assessment helps separate a repair from a programming change or a larger equipment upgrade.
Repair the system around the way you use it
A takeover can involve correcting control commands, updating supported firmware, organizing sources, adjusting interfaces and restoring reliable everyday operation. IMS has completed Control4 takeover work that included programming repairs, updates and remote-service setup.
Retain suitable equipment
Existing speakers, displays, cabling and other devices may still be useful. We assess condition, compatibility and manufacturer support before recommending what to keep. Some systems require account transfer, programming files or replacement components before the requested work is practical.
Hear From Our Satisfied Customers
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"We have used them for sound systems"
We have used them for sound systems, television systems, etc. and their service is outstanding. Highly recommend.
- Lee D. -
"Richard was great."
Richard was great.
- Hussein D. -
"Richard and Eric provided excellent service."
Richard and Eric provided excellent service. Love our Savant system.
- Dale M. -
"I have had the fortunate experience of dealing with Jay"
I have had the fortunate experience of dealing with Jay Pigeon and Integrated Media Systems in two recent luxury apartment community projects. Jay knows his stuff, is reachable around the clock, has tremendous patience, and works so well.
- Mike O. -
"We have used IMS over the years on several projects. They have installed a home theater"
We have used IMS over the years on several projects. They have installed a home theater (AV equipment, chairs, and Lutron shades).
- Pat F. -
"I recommend them without any reservation."
I have been working with IMS for almost 20 years and they have never disappointed me..
- Armeane C. -
"IMS is the go-to company for AV solutions and home automation."
IMS is the go-to company for AV solutions and home automation. They consolidated my whole home setup into a Savant system that controls everything.
- David S. -
"Everyone at Integrated Media is very professional and helpful."
They are always very responsive when I have questions or issues with my system.
- Cindy L.
Control platforms and connected systems
IMS works with Josh.ai, Savant, Control4, URC and Crestron. Available service and upgrade options depend on the exact platform and installation. We can also review the network, lighting, shades and AV equipment that affect the system.
Request an Existing-System Review
Explore home automation, theater upgrades and ongoing service options.
