Washington, DC Smart Living & Security Company
Washington, DC is a city built on movement and precision. Every day, government offices, embassies, and families share the same streets, each with their own priorities and pace. In a place where space is limited and time matters, your technology should work quietly and efficiently behind the scenes.
At Integrated Media Systems, we help homeowners and businesses across DC create spaces that are comfortable, connected, and secure. Since 1979, we have been designing and installing systems that bring convenience and peace of mind into daily life.
Experience a smarter way to live and work in DC. Contact (703) 420-5434 for your free estimate and expert system design.
Technology Systems & Solutions We Offer
Every space in Washington, DC tells a story. Some were built a century ago and now need wiring that matches modern expectations. Others are newly constructed towers where every system must talk to each other flawlessly. Our work bridges both worlds, combining reliability with quiet sophistication.
When we design a project, we start with a simple question: What do you want technology to do for you? From there, we map out solutions that make everyday living smoother, safer, and more enjoyable.
Our team handles every element in-house, from electrical upgrades to full automation and security design. Some of the ways we help clients throughout the District include:
- Smart living environments that manage light, temperature, and shading automatically, adapting to your routine and energy goals.
- Structured network and power systems that provide the backbone for dependable Wi-Fi, streaming, and device connectivity throughout your home or business.
- Modern security solutions that combine access control, video monitoring, intrusion alerts, and secure cloud management. Whether you need magnetic locks for a business suite or smart entry for a rowhouse, we tailor it to your level of protection and privacy.
- Lighting experiences that enhance architecture, art, and daily comfort, from warm ambient scenes to functional workspace illumination.
- Entertainment systems built around how you relax. Whether it’s a home cinema, distributed audio, or media setup that fits a small DC condo, every component is tuned for simplicity and balance.
Why DC Chooses Integrated Media Systems
Washington, DC homeowners and businesses turn to Integrated Media Systems because they want technology that works beautifully and a team that stands behind it. Every project reflects a balance of expertise, care, and consistency that has defined our company for more than forty years.
Over the decades, several traits have come to define how we work and why clients continue to choose us.
- Responsiveness: Our clients value how quickly we act when something needs attention. From scheduling and confirmations to on-site service, communication is clear and proactive. Same-day assistance is available whenever possible, and follow-ups never fall through the cracks.
- Technical Mastery: Every technician and designer on our team has a deep understanding of smart systems, lighting control, automation, and networking. We not only fix problems but also anticipate how systems will evolve, helping clients plan for upgrades that keep their spaces efficient and future-ready.
- Professionalism: From the first call to final testing, our team treats every property with respect. We arrive on time, protect work areas, and explain what we are doing so you feel informed and confident.
- Attention to Detail: We take pride in clean wiring, discreet installation, and systems that blend seamlessly into your environment. Each project is documented, labeled, and tested to perform reliably for years.
- Reliability & Support: Our service plans, routine maintenance, and quick response times ensure that your investment keeps performing the way it should. Many of our clients have worked with us for decades because they know help is only a call away and that our team will still be here when they need us next.
How We Work
At Integrated Media Systems, we believe a well-designed system begins with understanding, not equipment. Each project moves through a clear, hands-on process that ensures every detail is done with care, precision, and purpose.
Our process unfolds in clear, thoughtful stages:
- Discovery & Consultation. We start by understanding your space and how you live or work within it. Our team asks questions, studies the layout, and listens carefully to what matters most to you.
- Site Evaluation & Planning. Once we understand your goals, we visit the property to assess lighting, power capacity, wiring pathways, and structural factors that could affect design. We document what exists and plan how each system will integrate so nothing feels disconnected later.
- Design & Proposal. We translate your goals into a clear plan that balances function, aesthetics, and budget. We also build flexibility into the design for future upgrades and energy efficiency improvements.
- Coordination & Installation. Our licensed professionals handle every phase of the build. We coordinate with architects, builders, and interior designers to align our work with other trades, ensuring that technology fits seamlessly into your environment. Wiring and components are installed neatly, labeled, and tested at every step for safety and performance.
- Testing, Training, & Handover. Before we consider a project complete, we test every component together as a unified system. We walk you through how to operate your controls. Our team ensures you know how your system works and how to get help if you ever need it.
- Ongoing Support & Maintenance. Our involvement doesn’t end after installation. We keep your systems running smoothly with regular updates, maintenance visits, and responsive troubleshooting. When questions arise, the same team that built your system is available to answer them.
Request Your Free Estimate
Ready to upgrade your home or business with smart automation or modern security? Call (703) 420-5434 to schedule your free estimate. We will listen to your goals, assess your space, and recommend the right solutions for comfort, safety, and peace of mind.
Hear From Our Satisfied Customers
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"We have used them for sound systems"
We have used them for sound systems, television systems, etc. and their service is outstanding. Highly recommend.
- Lee D. -
"Richard was great."
Richard was great.
- Hussein D. -
"Richard and Eric provided excellent service."
Richard and Eric provided excellent service. Love our Savant system.
- Dale M. -
"I have had the fortunate experience of dealing with Jay"
I have had the fortunate experience of dealing with Jay Pigeon and Integrated Media Systems in two recent luxury apartment community projects. Jay knows his stuff, is reachable around the clock, has tremendous patience, and works so well.
- Mike O. -
"We have used IMS over the years on several projects. They have installed a home theater"
We have used IMS over the years on several projects. They have installed a home theater (AV equipment, chairs, and Lutron shades).
- Pat F. -
"I recommend them without any reservation."
I have been working with IMS for almost 20 years and they have never disappointed me..
- Armeane C. -
"IMS is the go-to company for AV solutions and home automation."
IMS is the go-to company for AV solutions and home automation. They consolidated my whole home setup into a Savant system that controls everything.
- David S. -
"Everyone at Integrated Media is very professional and helpful."
They are always very responsive when I have questions or issues with my system.
- Cindy L.
Service & Support You Can Count On
In a fast-moving city like Washington, you need technology that performs reliably every day. Integrated Media Systems stays with you long after the installation to make sure everything continues to run as it should.
We offer ongoing service plans tailored to your system and schedule. These plans include:
- Preventive maintenance visits that keep equipment calibrated and software current.
- Firmware and security updates to protect against vulnerabilities and improve performance.
- Annual system health checks that identify small issues before they become disruptions.
- Priority scheduling for on-site visits and troubleshooting.
- Remote assistance and monitoring when your system allows it, so we can diagnose and resolve problems quickly.